Small business CFOs are increasingly outsourcing IT help desk functions to managed service providers (MSPs) due to time constraints and skills shortages exacerbated by the COVID-19 pandemic. To ensure successful outsourcing, businesses should choose the right partner, negotiate fair agreements, clarify expectations, formalize desktop procedures, and manage the change effectively. This... https://www.managecfo.com/news/the-secrets-of-successful-it-outsourcing-nwid-284.html