Speak with others using clear and professional language, and answer telephones using appropriate etiquette. https://insureopinion.com/%EC%9C%A0%ED%9D%A5%EC%95%8C%EB%B0%94-%EC%A7%80%EC%9B%90%EB%B0%A9%EB%B2%95-%EC%84%B1%EA%B3%B5%EC%A0%81%EC%9C%BC%EB%A1%9C-%EB%8F%84%EC%A0%84%ED%95%98%EB%8A%94-%EB%B2%95/